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 **REVISION** USPS Rate Calculator
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admin
Owner



12158 Posts

Posted - December 28 2011 :  2:29:11 PM  Show Profile  Visit admin's Homepage  Reply with Quote
The USPS rate calculator has been upgraded to use their newest version (RateV4), there is nothing you need to do it is an internal code change.

USPS gave us until March 31. 2012 to upgrade so i did it now to avert the need for a last minute change.

~~~~~~~~~~~~~~~~~

Tony Mak...
Posting Tip:
To help with any issues you have.
Be sure to post all information that will be needed such as your stores address.
DO NOT post sensitive information like passwords etc.

nikkicandles
Veteran



183 Posts

Posted - December 28 2011 :  8:53:30 PM  Show Profile  Visit nikkicandles's Homepage  Reply with Quote
My customers keep receiving a no rates for USPS and a shipping error for UPS. I checked all my settings and they worked find before. Please advise.


Nikki
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admin
Owner



12158 Posts

Posted - December 28 2011 :  9:09:26 PM  Show Profile  Visit admin's Homepage  Reply with Quote
did you run any tests yourself? i just ran one and the shipping is showing up fine for me.

No changes were made to the UPS so not sure why they would have gotten any errors there.

~~~~~~~~~~~~~~~~~

Tony Mak...
Posting Tip:
To help with any issues you have.
Be sure to post all information that will be needed such as your stores address.
DO NOT post sensitive information like passwords etc.
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lks
Advanced Newbie

USA
25 Posts

Posted - January 05 2012 :  11:54:09 AM  Show Profile  Visit lks's Homepage  Reply with Quote
I'm getting the same, no rates for USPS and a shipping error for international orders. It was working fine but not now. Any help is very much appreciated.
Thanks
www.littlekeepersleeper.com

Edited by - lks on January 05 2012 11:55:30 AM
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admin
Owner



12158 Posts

Posted - January 05 2012 :  11:56:31 AM  Show Profile  Visit admin's Homepage  Reply with Quote
What are the errors in the error email?

~~~~~~~~~~~~~~~~~

Tony Mak...
Posting Tip:
To help with any issues you have.
Be sure to post all information that will be needed such as your stores address.
DO NOT post sensitive information like passwords etc.
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lks
Advanced Newbie

USA
25 Posts

Posted - January 05 2012 :  1:20:26 PM  Show Profile  Visit lks's Homepage  Reply with Quote
Hi Tony, This is the error message we are getting:
Your store has detected an Error in shipper: USPS 1/5/2012 11:42:17 AM
Shipper Error Report : USPS: Invalid XML Element content is invalid
according to the DTD/Schema.Expecting:GXG, ValueOfContents.

Thanks www.littlekeepersleeper.com
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admin
Owner



12158 Posts

Posted - January 05 2012 :  1:26:03 PM  Show Profile  Visit admin's Homepage  Reply with Quote
check the address to where that was going, the last one i looked at for someone the customer had the country of PR puerto rico when it should have been the US

~~~~~~~~~~~~~~~~~

Tony Mak...
Posting Tip:
To help with any issues you have.
Be sure to post all information that will be needed such as your stores address.
DO NOT post sensitive information like passwords etc.
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lks
Advanced Newbie

USA
25 Posts

Posted - January 05 2012 :  1:28:59 PM  Show Profile  Visit lks's Homepage  Reply with Quote
We were shipping from US to Canada when we received this error. How do I check this to make sure it shows US?
Thanks
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admin
Owner



12158 Posts

Posted - January 05 2012 :  1:32:37 PM  Show Profile  Visit admin's Homepage  Reply with Quote
if they live in canada and they put CA that should be fine, the example i gave was the customer gave the wrong country, didn't know where they lived i guess :)

~~~~~~~~~~~~~~~~~

Tony Mak...
Posting Tip:
To help with any issues you have.
Be sure to post all information that will be needed such as your stores address.
DO NOT post sensitive information like passwords etc.
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lks
Advanced Newbie

USA
25 Posts

Posted - January 05 2012 :  2:09:06 PM  Show Profile  Visit lks's Homepage  Reply with Quote
I just went on my site www.littlekeepersleeper.com and placed an order to Ontario, Canada and once again received this error.

City: Georgetown
State: ON
Zip Code: L7G5V7
Country: CA

Select Shipping:
USPS Rates Error $0.00
UPS Worldwide Expedited $79.59
UPS $83.93
UPS Standard $20.25


Your store has detected an Error in shipper: USPS 1/5/2012 1:51:18 PM
Shipper Error Report : USPS: Invalid XML Element content is invalid
according to the DTD/Schema.Expecting:GXG, ValueOfContents.

I want the customer to be able to use First Class Mail for Intl orders but not for US domestic orders. I use priority mail USPS for domestic orders. Before this change it worked for first class intl and only priority mail us but not now.
On the shipping settings I do not have anything checked Limit Ship-to Countries, since I do not restrict any countries.

Anything else it could be?

Edited by - lks on January 05 2012 2:24:07 PM
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admin
Owner



12158 Posts

Posted - January 05 2012 :  2:22:29 PM  Show Profile  Visit admin's Homepage  Reply with Quote
I have to look at this when i get back to office. not sure why international is not working for you, it worked in my tests prior to going live with the usps changes. also i can not control what usps will throw out for international package wise that's all them, so if that does change it is beyond my control

I didn't ask them to make a change, they are requiring the change to the code.

~~~~~~~~~~~~~~~~~

Tony Mak...
Posting Tip:
To help with any issues you have.
Be sure to post all information that will be needed such as your stores address.
DO NOT post sensitive information like passwords etc.
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admin
Owner



12158 Posts

Posted - January 06 2012 :  10:45:24 AM  Show Profile  Visit admin's Homepage  Reply with Quote
International, should be ok now.

~~~~~~~~~~~~~~~~~

Tony Mak...
Posting Tip:
To help with any issues you have.
Be sure to post all information that will be needed such as your stores address.
DO NOT post sensitive information like passwords etc.
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